A Faberic productLive
An AI chat admin
that replies for you
24 hours a day
Aladin AI replies to customer chats for your team, instantly, at any hour. It answers from your shop's own information, captures the name and phone number of interested customers, and hands them to your sales team to follow up.
- LINE
- What promotions do you have right now?
- Aladin AIThis month: 0% down plus first-class insurance.
- I'd like a test drive. 081-234-xxxx
- Aladin AIGot it. Our sales team will call you tomorrow to book a time.
Whichever channel customers use,
it replies
It now replies on 5 channels. The latest addition: customer emails.
- FacebookFacebook Page chats
- InstagramInstagram messages
- LINEYour shop's LINE OA
- WhatsAppWhatsApp chats
- EmailEmails from customers
What it does for your shop
Not a button-menu bot. Aladin AI understands questions customers type in their own words, answers from your shop's information, and knows when to hand off to a person.
Answers 24 hours a day
Whenever customers message, they get an answer right away. No waiting for business hours.
Answers only from your shop's information
Products, prices, promotions, FAQs. When the information isn't there, it doesn't guess. It passes the question to your team.
Captures name and phone, hands off to sales
Automatically captures the customer's name, phone number and what they're interested in, then alerts your sales team to follow up.
Our team sets it up for you
You don't enter anything yourself. Send us your menu, prices, promotions or screenshots of past chats, then try chatting with it before going live.
- Hands off to your team, with alertsQuestions it can't answer, or customers who ask for a person, go to your team right away
- Staff can step in anytimeOnce a staff member types, the AI stops replying in that chat
- One shared inbox for the whole teamNew chats show up instantly, so nothing slips through
- Reports you can checkHow many customers messaged, how many left a phone number, and which ad they came from
How to get started
You don't fill in anything yourself. Our team sets everything up for you, then you try chatting with it before going live.
- Tell us about your businessTalk with our team. We assess the setup based on the size of your business.
- Send us your shop's informationProducts, prices, promotions, FAQs or screenshots of past chats. Just send them on LINE.
- Our team sets it up for youThen you try chatting with your AI chat admin first
- Connect your channels and go liveYour Facebook Page, LINE OA or whichever channels you use
Ready-made setups
These businesses already have a prepared setup. For other businesses, talk with our team about how closely it can be tailored.
- Car showrooms
- Beauty clinics
- Tour companies
- Real estate projects
Frequently asked questions
Ask anything else on Aladin AI's LINE
How is it different from a regular chatbot?
Regular bots reply based on preset buttons or keywords. Aladin AI understands questions customers type in their own words, answers from your shop's information, captures customer details and hands them to your sales team right away.
What if the AI gets it wrong?
The AI answers only from your shop's information. When the information isn't there, it doesn't guess. It hands the question to your team instead, and your team can review past chats and update the AI's information at any time.
Does someone need to keep watch?
No need to watch all the time. The AI replies on its own. Your team only checks chats that were handed off or customers who left a phone number, and can step in to reply whenever they want.
Will customers know they're talking to AI?
If a customer asks, the AI says plainly that it is the shop's AI assistant. It never pretends to be a person.
Does the AI close sales too?
No. Aladin AI's job is to reply, capture details and hand off to your sales team. Closing the sale stays with your team.
Do I need to install anything?
Nothing to install. It runs in the browser, on both phone and computer.
Can I try it before going live?
Yes. Our team sets up your shop's AI chat admin, then sends you a link to try chatting with it before going live.
Is customer data safe?
Each shop's data is strictly separated, and other shops can't see it. Old chat messages are deleted after a set period.
Can customer details go into the sales system I already use?
It connects with some sales systems. Talk with our team to check whether yours can be connected.
Chat with Aladin AI
right now
Scan the QR code or tap the button and the AI chat admin replies right away. Want to talk to our team? Just message in the same chat.
Scan with LINE