AI chat adminAladin AI is an AI chat admin that answers customer chats for your team, 24 hours a day. It answers from your shop's own information, captures the name and phone number of interested customers, and hands them to your sales team right away.
Not a button-menu bot. Aladin AI understands questions customers type in their own words, answers from your shop's information, and knows when to hand off to a person.
Whenever customers message, they get an answer right away. No waiting for business hours.
Products, prices, promotions, FAQs. When the information isn't there, it doesn't guess. It passes the question to your team.
Automatically captures the customer's name, phone number and what they're interested in, then alerts your sales team to follow up.
You don't enter anything yourself. Send us your menu, prices, promotions or screenshots of past chats, then try chatting with it before going live.
Each one starts from how that business actually works, then becomes software that owners and their teams use every day.
An AI chat admin that answers customer chats for your team 24 hours a day on Facebook, Instagram, LINE, WhatsApp and email. It answers from your shop's information, captures name and phone number, and hands off to your sales team.
Restaurant management on a phone, with no hardware to buy. Ordering, management and tracking in one place, plus a weekly healthy meal subscription module.
Management system for gyms and studios: class booking, credit wallets, automatic waitlists and check-in, all in one system.
Management system for pet grooming shops and pet hotels. Customers book on their own 24/7, income is easy to record, and owners get LINE updates on their pet at every step.
Thai automotive market research built on actual vehicle registration data. Traceable back to the source and turned into answers for decision-making.
Digital Employees working inside real businesses, alongside people, in the same operating system. Faberic OS is not another product. It is where all the work runs.
Set goals, make decisions, approve and own the results. Work that needs judgment always comes back to people.
Work within the roles designed for them. When a decision is needed, they hand the work back to people. Every step leaves evidence.
A Digital Employee doesn't just provide insights. It does the work, then records the evidence back into the system so the next cycle is better than the last.
The first Digital Employee at work in Faberic OS
It receives invoices, checks the documents, follows up with finance when a PO is missing, sends each one to a person for approval before payment, and records evidence at every step, as in this one invoice.
Intelligence becomes valuable when it moves work forward.
Behind every Faberic product
We design how a business works, then build it into systems that run for real: workflow, data, software, all the way to Digital Employees working alongside people in the same system.
A company is no longer just people and processes. It is many connected parts, and every part affects the whole.
The problem: each part is usually built separately.
Faberic sees it all as one system.
Intelligence is the last layer, not the first.
Most technology projects start with the tools. We start with how the business actually works, then design down one layer at a time: workflow, data and software, and only then AI. The result is AI that reaches real business decisions and outcomes.
Read how we thinkThree things we design for a business, each with real work to show on this page.
How the business works, who decides what, where the data lives
See the evidence: real casesHow work gets done and measured, through software used every day
See the evidence: 5 productsHow AI and Digital Employees do real work inside a business
See the evidence: Faberic OSEvery case is a system we designed and built. The orange italics are the decisions that made each system what it is.
LLM observes. Code decides.
We designed 14 AI features, then found that 12 could be solved with plain logic. So we built a decision engine that explains itself instead.
Read this caseEvery answer must come with evidence
As data grows, the problem isn't "finding it" but "what do we actually know"
Read this caseArchitecture is policy.
The framework we used to analyze the problem became a system that runs every day at an EV dealer.
Read this caseZero hardware. Workflow first.
From scattered Google Forms to the restaurant's own system on a single phone
Read this caseNo LLM makes decisions for executives
Executives made decisions from many sources with no trail to audit. EBK gives every decision a traceable origin.
Read this caseThis kind of work needs four things at once. Miss any one, and the system looks good on paper but doesn't work in practice.
Understand how the organization works before touching technology
Build working systems ourselves, not stop at the plan
Put AI into real workflows, within designed boundaries
Connect frontline work to decisions and financial results
Business × Technology × AI
Founder & AI Operating Architect
Working at the intersection of business, governance, finance, technology and AI.
Faberic was founded by an architect who has built production SaaS with his own hands, including Totoloop, EBK and Faberic OS, and who is still building every day. The thinking behind building real systems has been organized into Faberic's way of working, for use with Thai organizations.
Faberic Co., Ltd. is registered in Thailand, based in Chiang Mai, and works nationwide.
More about FabericTell us where work is getting stuck today, or which part you'd like Digital Employees to help with.
Talk to Faberic